Updating Tappas_3.29.1 / Hailo 4.18 - Request for Assistance

General
1

Dear Omer and Omria,

I need assistance from your team.
I have been continuously following the information on the forum and, with your help,
I used this link and followed the steps to update my version.

However, when I performed a check at the end, I still encountered errors.
Could you please help me resolve the issue?

gst-inspect-1.0 hailo
No such element or plugin ‘hailo’

gst-inspect-1.0 hailotools
No such element or plugin ‘hailotools’

hailortcli fw-control identify
Executing on device: 0000:01:00.0
Identifying board
Control Protocol Version: 2
Firmware Version: 4.18.0 (release, app, extended context switch buffer)
Logger Version: 0
Board Name: Hailo-8
Device Architecture: HAILO8L
Serial Number: HLDDLBB241601856
Part Number: HM21LB1C2LAE
Product Name: HAILO-8L AI ACC M.2 B+M KEY MODULE EXT TMP

2

Could someone please help me?

Dear Omer and Omria,

I need assistance from your team.
I have been continuously following the information on the forum and, with your help,
I used this link and followed the steps to update my version.

However, when I performed a check at the end, I still encountered errors.
Could you please help me resolve the issue?

gst-inspect-1.0 hailo
No such element or plugin ‘hailo’

gst-inspect-1.0 hailotools
No such element or plugin ‘hailotools’

hailortcli fw-control identify
Executing on device: 0000:01:00.0
Identifying board
Control Protocol Version: 2
Firmware Version: 4.18.0 (release, app, extended context switch buffer)
Logger Version: 0
Board Name: Hailo-8
Device Architecture: HAILO8L
Serial Number: HLDDLBB241601856
Part Number: HM21LB1C2LAE
Product Name: HAILO-8L AI ACC M.2 B+M KEY MODULE EXT TMP

3

Hey @kun2917

Can you provide the log to the installation , or re install it and provide the log ?

Also , are you working with gstreamer or with Python API ?