On RK3399+Hailo-8 HailoRT Driver Error

General
,
1

When attempting to infer the model using the following command:

firefly@firefly:~$ hailortcli run /home/firefly/models/demo/scrfd_10g.hef --measure-temp

The following errors were encountered:
Running streaming inference (/home/firefly/models/demo/scrfd_10g.hef):
  Transform data: true
    Type:      auto
    Quantized: true
[HailoRT] [error] CHECK failed - Failed open /sys/class/hailo_chardev/hailo0/accelerator_type
[HailoRT] [error] CHECK_SUCCESS failed with status=HAILO_DRIVER_FAIL(36)
[HailoRT] [error] CHECK_SUCCESS failed with status=HAILO_DRIVER_FAIL(36) - Failed parsing device info for hailo0
[HailoRT] [error] CHECK_SUCCESS failed with status=HAILO_DRIVER_FAIL(36)
[HailoRT] [error] CHECK_SUCCESS failed with status=HAILO_DRIVER_FAIL(36)
[HailoRT] [error] CHECK_SUCCESS failed with status=HAILO_DRIVER_FAIL(36)
[HailoRT] [error] CHECK_SUCCESS failed with status=HAILO_DRIVER_FAIL(36)
[HailoRT CLI] [error] CHECK_SUCCESS failed with status=HAILO_DRIVER_FAIL(36) - Failed creating vdevice
2

Hey @xkc05766 ,

Since you’re experiencing issues on the RK3399, let’s try to isolate the problem. Could you please:

  1. Run the command without the --measure-power flag, as this feature may not be supported on your RK3399 platform
  2. Share the outputs from these basic diagnostic commands:
  • hailortcli scan
  • hailortcli fw-control identify
  • hailortcli run {hef}

This will help us better understand what’s happening with your setup.

3

I have the same problem as him. The following is the output of my diagnostic command according to yours：

firefly@firefly:~$ sudo /home/hailortcli scan
Hailo Devices:
[-] Device: 0000:01:00.0
firefly@firefly:~$ /home/hailortcli fw-control identify
[HailoRT] [warning] Unsupported firmware operation. Host: 4.15.0, Device: 4.19.0
Executing on device: 0000:01:00.0
Identifying board
Control Protocol Version: 2
Firmware Version: 4.19.0 (release,app,extended context switch buffer)
Logger Version: 0
Board Name: Hailo-8
Device Architecture: HAILO8
Serial Number: HLLWM2A224702380
Part Number: HM218B1C2FAE
Product Name: HAILO-8 AI ACC M.2 M KEY MODULE EXT TEMP
firefly@firefly:~$ hailortcli run {hef}
hef: (File does not exist: {hef}) OR (Directory does not exist: {hef})
Run with --help for more information.