Hailort pcie installing error exit status 2

General
1

my system information

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sudo dpkg --install hailort-pcie-driver_4.18.0_all.deb

(Reading database … 228349 files and directories currently installed.)
Preparing to unpack hailort-pcie-driver_4.18.0_all.deb …
Verifying secureboot is disabled.
Unpacking hailort-pcie-driver (4.18.0) over (4.18.0) …
Setting up hailort-pcie-driver (4.18.0) …

WARNING: apt does not have a stable CLI interface. Use with caution in scripts.

build-essential/jammy,now 12.9ubuntu3 amd64 [installed]
Do you wish to use DKMS? [Y/n]:
Failed to install PCIe driver to the DKMS tree. Trying to install PCIe driver without DKMS
Failed. Exited with status 2. See /var/log/hailort-pcie-driver.deb.log
dpkg: error processing package hailort-pcie-driver (–install):
installed hailort-pcie-driver package post-installation script subprocess returned error exit status 2
Errors were encountered while processing:
hailort-pcie-driver

2

Hey @SAN

Regarding your issue, it appears that the kernel version you’re currently using is not supported by our software. To resolve this, please follow these steps:

  1. Upgrade your system to kernel version 6.5, which is compatible with our software.
  2. After the kernel upgrade, attempt to reinstall our software.

If you encounter any difficulties during this process or need further assistance, please don’t hesitate to reach out. We’re here to help ensure a smooth setup experience.

Best regards,
Omri

3

im using 6.5 kernel but still im facing the error i have already purge the dpkg packages .

uname -r

6.5.0-060500-generic

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this is my log file as i saw some topic is the issue has been solved?

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4

my secure boot is disabled aswell

5

hi manage to get install since im not sure why kernel version 6.5 dint worked for me so i downgrade to 6.3 not its works fine

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