Raspberry Pi 5 – repo.hailo.ai returns NXDOMAIN globally – cannot install AI HAT+ drivers

Hello Hailo Team,

I am using the official Hailo AI HAT+ (26 TOPS) with a Raspberry Pi 5.
The hardware is detected correctly (hailortcli scan shows the device),
but installation of the required software is impossible at the moment.

The domain “repo.hailo.ai” does not resolve at all.
DNS returns NXDOMAIN globally, tested via multiple ISPs and networks.

Test results:

$ ping repo.hailo.ai → Name or service not known
$ dig repo.hailo.ai → status: NXDOMAIN
$ wget https://repo.hailo.ai/… → failed: could not resolve host

This makes it impossible to install:

  • hailort
  • hailortcli
  • hailo-pi-hat-driver
  • hailo-firmware
  • python3-hailort
  • hailo-tappas-core
  • rpicam-apps-hailo-postprocess

My Raspberry Pi 5 is freshly installed and network connectivity works fine.
The DNS issue only affects your repository.

Can you please provide direct download links for the .deb packages or an alternative mirror?

Many other users seem to experience the same issue.
Thank you!

Welcome to the Hailo Community!

Could you share where you found a reference to repo.hailo.ai? I’d like to understand the context.

You can download .deb packages from the Developer Zone.

Hailo Developer Zone - Software Downloads

All HailoRT runtime software is open-source and available on GitHub

GitHub Hailo

You can also install the software following the Raspberry Pi documentation. This is what I use for Raspberry Pi OS.

Raspberry Pi Documentation - AI HAT+

Raspberry Pi - Documentation AI HAT+ Software