Help, I really need some assistance

General Discussion
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1

After installing the driver, I ran “hailortcli fw-control identify” and encountered the following error message. Does anyone know what “error 5” means? It would be even better if there are some potential solutions. Thank you, everyone.

pi@raspberrypi:~/ros_ws $ hailortcli fw-control identify
[HailoRT] [error] CHECK failed - Failed to open device file /dev/hailo0 with error 5
[HailoRT] [error] CHECK_SUCCESS failed with status=HAILO_DRIVER_OPERATION_FAILED(36)
[HailoRT] [error] CHECK_SUCCESS failed with status=HAILO_DRIVER_OPERATION_FAILED(36)
[HailoRT] [error] CHECK_SUCCESS failed with status=HAILO_DRIVER_OPERATION_FAILED(36)
[HailoRT CLI] [error] CHECK_SUCCESS failed with status=HAILO_DRIVER_OPERATION_FAILED(36)

2

Hi @user1061,

Can you please check dmesg | grep -i hailo - it will reveal the actual kernel-level error (firmware load failure, PCIe timeout, power state issue, etc.) which is the root cause behind the generic “error 5”.

Thanks,